ARNO M allows you to easily attach and detach the strap whenever you want.
After a long period of preparation, the durability has been reinforced and introduced again.
* Please refer to the video below for how to use ARNO M.
어반 그레이 | Urban Grey
If you want chic and luxury at the same time, Urban Gray is recommended.
Case: Oil coating is applied to the bumper hard case made of TPU material to capture both solidity and color expression.
Strap Length: Length: 1.5 M (+-10cm) detachable.
[ Caution ] * Pulling the phone case and strap strongly in opposite directions can cause the phone to fall out of the case.
In particular, take caution not to sit on the case with a strap hung around your shoulder or have the case stuck in a crack,
which may have the phone be separated from the case. * This product went through many procedures to ensure durability.
Any damage that occurs due to carelessness, such as external physical force or impact, will not be compensated by the company. * Please keep out of reach of children. * You can't use a pen with the Galaxy Note case on.
Please take into consideration that some products may take additional time for delivery and processing. Important: Your order is shipped once your payment has been cleared. Please send an email to our customer service center if you would like to request an exchange or return on your order.
1. Click on the [SIGN UP] link and create your account. 2. After login, the benefit will be applied to your order automatically when you checkout.
*Customs and Duties: The recipient will be held responsible for international shipments which may be subject to import duties and taxes. Please be advised that these charges are levied by the destination country and we do not have control over them. In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped. Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.
Returns & Exchanges
1. Address for returns and exchanges: -  3rd Floor, Nonhyeon-dong, 10 Nonhyeon-ro 133-gil, Gangnam-gu, Seoul, Republic of Korea
Please take into consideration that we only accept qualifying returns but not exchanges. Refunds are issued once the returned products clear our inspection.
1) An item is eligible for cancellation if: -you posted a Return request within 24 hours of payment and your order is still under “Pending” status (if your order is under “Preparing Shipment” status, please contact our customer service center) or -the order is delayed for more than 10 days since payment and you have not received any notification regarding the delay; or -the ordered item is out of stock.
2) We accept return(s) if: -you receive a product different from your order; or -you receive a defective product.
(1) Contact us by email(firstname.lastname@example.org) and request a return within ten days of receipt. You are required to attach the photos of the received product(s) and include the order number and the reason for the return.
(2) A customer service representative will be in contact to assist you by email.
(3) Items returned must be in their original condition, which includes tags and any packaging. Also, you need to include a note of your order number, name, and user ID.
*Please be advised that returns are accepted ONLY IF you followed the instructions above and your return request has been approved by our staff. Returns that are shipped to us without any prior consent are not accepted.
*Please note that EVEN the defective/incorrect item(s) must be returned with all of the tags and labels intact. The item(s) must be sent in their original packaging and unworn.
*Please include all contents of the original package and free gifts (if applicable) in your return packaging.
* Shipping fee for any return caused by our fault will be paid by the company. However, if EMS’ cash on delivery is not possible then you can scan the return receipt and mail it with the item to return. The shipping fee will be refunded once the returned item has arrived.
3) We do not accept return(s) if:
-you are returning the items just because you changed your mind (on size, color, etc.) -the products are damaged due to your mishandling -your return request is not approved by our staff
4) If there is a missing item from your order:
*Contact our customer service center by email(email@example.com) within 1 day of delivery. *Please keep all contents of the original package including packaging material (boxes, plastic bags, etc.) with you until you are instructed otherwise.
Please note that we may not be able to process the refund for your missing item if you lose or damage any packaging material.